IT Support / Helpdesk / Service Desk / Desktop Support

Location : Madrid

Profile : IT Support Consultant

• Hands-on support for end user workplace technology, including laptops, thin clientes, and peripherals;
• Perform hardwar tasks such as cabling, device delivery, Setup, imaging, and resets;
• Manage local stock and coordinate storage activities, ensuring accurate asset tracking and availability;
• Act as onsite "eye and hands" to support the technical room, including basic server and networking support under the guidance of remote teams;
• Coordinate with global AZ tech teams to ensure seamless integration and escalation of issues as needed;

Support ad hoc IT needs, including troubleshooting and resolving first-level hardware or connectivity issues.