Senior It And Av Engineer.

WPP is the creative transformation company. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore.

WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500.

At WPP, technology is at the heart of everything we do, and it is the Technology Operations teams mission, as part of Enterprise Technology, to enable our stakeholders to collaborate, create and thrive. Enterprise Technology is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data.

You’ll be part of a collaborative, global Technology Operations team, providing essential on-site support and helping drive our transition to cloud-based services and digital experiences.

Deliver exceptional on-site IT support to WPP employees, agencies, and visiting clients, in line with WPP standards

Ensure deskside operations and standard technology services, including meeting room AV, are maintained and supported

Educate users on IT services, policies, and best practices

Accurately log all IT engagements in the ticketing system for reporting and performance tracking

Support user and office relocations, hardware / software deployments, and warranty replacements

Manage IT asset procurement, inventory, and lifecycle

Contribute to the Service Desk knowledge base and documentation

Collaborate with global IT functions to implement standards and support local business needs

Support software licensing reviews and compliance activities

3–5 years’ experience in IT help desk or deskside support roles

~ you must be able to work from one of our designated office locations

• ~ Strong cross-platform expertise in Windows and Mac OS;

Strong written and verbal English communication skills

~ Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. Does your current employer provide services to WPP or any of it's agencies?