Product Engineer (x / f / m) - Claims Management

Overview The mission is to make prevention the new norm of care for all. Our vision is to help people live in good health to 100 while helping employers turn health benefits from a cost centre into their most valuable investment. We are building a vertically integrated health partner that unites insurance and smart healthcare delivery into one system. By connecting all aspects of care—private, public, and direct-to-consumer—we create a member-centric healthcare experience that empowers people to overcome day-to-day health obstacles and live healthier lives. We partner with 32,000+ companies and serve more than 700K members, with ARR over €500M. Our team of 600 people operates across France, Spain, Belgium, and Canada.

What you’ll build and who you’ll work with You would join the team called the Claims Management division, in charge of refunding €350M+ of healthcare expenses every year to 1M+ members across France, Belgium, Spain, and Canada. Our mission is to reimburse each member as fast as we can and at the right amount, while being cost-effective for Alan. This product division is technical, deep, and exciting, with internalized critical parts to handle health claims.

Document processing : 2M documents received every year. We automatically parse a good portion of them with LLMs and aim to go further.

Claims experience : Building a memorable and straightforward experience for members to understand guarantees and get refunds, across 4 countries, mobile and desktop.

Payments : Building a payment infrastructure and source ingestion system to ensure refunds are fast or that members do not need to advance money.

Fraud fighting : 4M€ saved in 2024 with an internal stack of ML scoring, anomaly detections, and manual investigations.

You’ll love working in Claims Management if you’re interested in building complex systems that must work perfectly 24 / 7 as the company grows quickly.

How we work and the culture Alan uses an innovative working method guided by cultural values :

Mission is the Boss : long-term thinking and mission success above all else.

Member & customer-led : obsessively solving member and customer problems and creating delightful experiences.

Champions of excellence : extremely high standards and talent density.

Distributed ownership : accountable decisions and results; everyone owns their outcomes.

Radically transparent : information is accessible and written-first for asynchronous decisions.

Optimistic alchemy : collaboration with genuine care and support.

Empathetic challengers : direct, caring feedback plus praise to help growth.

Bold & creative contrarians : thinking differently to achieve greatness.

Disciplined in execution : decisive actions that compound success.

Fight for simplicity : high-impact processes, smart frugality.

Is it you we’re looking for? We’re seeking engineers with 3+ years of experience who enjoy turning growth challenges and marketing complexity into simple, member-first experiences.

Qualifications and values Passionate about creating delightful products with exceptional user experiences; experience building delightful user experiences at scale.

Good experience building and shipping web applications.

Interest in the business side—understanding conversion funnels, marketing metrics, and growth drivers.

Clear progression in your career—rising responsibility, scope, and impact over time.

Open to working with TypeScript and Python in a cross-platform environment; familiar with modern web technologies; proficient in object-oriented programming (Python, Java, Swift, Kotlin, or C#).

Self-starting and entrepreneurial; humble and eager to grow; collaborative and willing to teach and learn.

English working proficiency.

Mission Alignment

Healthcare technology excites you.

Leveraging AI to redefine roles and unlock scalability.

Engineering team and location Our engineers build the infrastructure, interfaces, and applications to provide first-class service to members, health professionals, and ourselves. We move fast, own our work, and tackle big problems. Our stack includes React, Python / Flask, PostgreSQL in a monorepo; we deploy daily and practice distributed ownership—if you build it, you own it.

Location : You must be legally eligible to work in France, Belgium, or Spain. Remote work is available, but we value in-person collaboration. We hire people, not roles. If you’re excited but don’t check every box, we’d love to hear from you. Everyone should feel free to apply; this is a guide, not a checklist. Perks & benefits include a stimulating environment and a strong culture with a set of values guiding our work.

Note : While applying for the Claims Management team, you may join a different engineering team based on where we think you’ll have the most impact.

#J-18808-Ljbffr