Chief Operating Officer (Relocation to Dubai)

Chief Operating Officer (Relocation to Dubai)

BettingJobs are working with an Online Sportsbook and Casino Operator within the iGaming industry, who are looking to add a Chief Operating Officer to their team based in Dubai .

Key Responsibilities

• Oversee and coordinate daily operations across all departments and jurisdictions.
• Ensure smooth functioning of platforms, systems, and services 24 / 7 across global markets.
• Translate company vision and strategic goals into actionable business plans and operational roadmaps.
• Lead and support regional managers and distributed international teams across product, marketing, acquisition, retention, payments, compliance, customer service, and technology.
• Foster high performance and accountability in a multicultural environment.
• Monitor key performance indicators including revenue, GGR, player retention, operational costs, and player satisfaction.
• Implement real-time dashboards and reporting systems.
• Continuously refine workflows, systems, and platforms to enhance user experience and reduce operational friction.
• Leverage automation and AI where appropriate.
• Lead operational planning for entry into new geographies, including licensing, localization, and partner onboarding.
• Evaluate operational risks and legal implications of expansion opportunities.
• Align product, acquisition, branding, retention, finance, HR and tech teams with unified operational goals and timelines.
• Manage operating budgets, vendor contracts, and resource allocations to ensure cost efficiency and ROI.
• Build and nurture strategic partnerships with