Head of Business Operations (Cluster South)

At Too Good To Go, we have an ambitious mission : to inspire and empower everyone to fight food waste together.

More than 1 / 3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

We’re growing fast : Our community of 111 million registered users and 244,000 active partners across 19 countries, have together already saved 439 million meals from going to waste - avoiding almost 1.186,000 tonnes of CO2e!

Too Good To Go was named in FastCompany’s March 2022 list of the World's Most Innovative Companies, and was honoured to be included in TIME’s list of the 100 Most Influential Companies of 2022.

We’re looking for an exceptional Head of Business Operations to manage marketplace health across a portfolio of countries, including Spain, France, Portugal and Italy, down to the hyperlocal level.

As Head of Business Operations, you will surface areas for improvement and work cross-functionally to develop and execute tactics and processes to drive performance. While you will report directly to the Associate Director of Strategy & Operations, you will be part of the Regional Leadership Team and work closely with your region’s Vice President of Operations.

The role :

• Local Marketplace Performance : Monitor marketplace health at the national and city level; surface opportunities to improve the balance of supply and demand, and collaborate with relevant departments to drive the right actions (e.g., increasing supply availability and / or quality, increasing user volumes and / or purchase frequency) in the right geographies
• Cross-Functional Projects : Manage high-priority cross-functional projects with strategic implications for the business; take accountability for project outcomes, ensure delivery on critical project metrics, and keep stakeholders informed of progress
• Local Strategy : Develop, communicate, and operationalise strategies that help Too Good To Go achieve its goals at the country and / or regional level
• Data-Driven Decision Making : Synthesise quantitative and qualitative insights into concise, actionable recommendations that can be digested by leaders across the business; ensure analytical and operational rigour in our reporting and processes
• Knowledge Sharing : Support knowledge and best practice sharing and implementation among local and global stakeholders; drive adoption of team knowledge base to ensure key processes are documented and shared across the organisation
• Business Planning : Support the development of operating forecasts and long-term business plans by partnering cross-functionally to model performance, identify key drivers, and inform strategic decision-making

Working relationships :

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Our values :

What we have to offer :

How to apply :

Submit your CV and cover letter as soon as possible in English.

Application deadline : April 28, 2025. We’re reviewing applications as they come in, so don’t wait too long — we’d love to hear from you.

Too Good To Go is an equal opportunity employer

Job Ref - #LI-CR1

A Movement for Everyone

We want to inspire and empower everyone to fight food waste together. With that mission, it’s only natural that we want to build a diverse and inclusive team of highly capable individuals who are passionate about doing things in a better way. We strongly believe we all excel and are more creative when we’re allowed to be ourselves, and we’re committed to a culture where all of us belong.

We are an equal opportunity employer and all employment is decided on the basis of qualifications, merit and business need. If you need reasonable accommodation at any point in the application or interview process, please let us know.

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