Job Opportunity
We are seeking a highly skilled Service Delivery Specialist to join our team. As a key member of our Product and Customer Success team, you will be responsible for delivering top-notch services that meet and exceed customer demands.
The successful candidate will provide high-performance levels for service-related processes, implement improvement activities where necessary, and work closely with Product Owners, Customer Success Managers, and Software Engineers.
This is a full-time role that requires managing all aspects of projects to meet customer requirements and ensuring all product, technical, quality, and business targets are achieved.
Assist in managing all aspects of projects to meet customer requirements and ensure all targets are met.
Carry out daily project-related activities including software configuration, maintaining project plans, and coordinating with teams across the business.
Achieve project deliverables and ensure compliance with contract requirements.
Identify, analyze, and address project risks and business outcomes, sharing lessons learned regularly.
Establish and maintain weekly reporting, including setting up regular meetings, capturing minutes, and updating teams and management.
Build strong relationships with customers and stakeholders.
Support internal tasks such as reporting and workshops.
Qualifications : Bachelor's or Master's degree in Energy Markets, Engineering, Sustainability, or a relevant field.
Knowledge of Project Management.
Expert proficiency in Microsoft Excel.
Comfortable using Atlassian Suite (Confluence, Jira).
Strong problem-solving skills and innovative thinking.
Customer-oriented with excellent organization and communication skills.
Fluent in English.
Benefits
Multicultural and friendly environment.
Birthday off — enjoy your special day.
Hybrid and flexible work setup.
Free coffee, tea, snacks, and organic fruit at the office.
Company-sponsored team events twice a year, plus after-work activities.
Referral bonus program — help us grow the team and get rewarded.
About Us
We are a clean energy portfolio management platform designed for corporate energy and sustainability teams managing complex clean energy portfolios.
Our SaaS solution aggregates and standardizes data on electricity consumption, production, and energy certificates by integrating with various data sources.
Headquartered in Amsterdam and Barcelona, with global operations.
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Portfolio Manager • Barcelona, Catalonia, SPAIN