Senior Project Director

We are a rapidly growing IT services firm in India, known for delivering high-quality global technology solutions. We are seeking a results-driven, bilingual (Spanish / English) Project Manager to oversee multiple concurrent software and digital transformation initiatives for a key client in Mexico.

The ideal candidate will have extensive experience in delivering Web, Mobile, E-Commerce, Cloud, and CRM projects and must understand the key concepts and terminology associated with these domains. Unlike a traditional single-project PM role, this position is not responsible for detailed day-to-day tracking of any specific project. Instead, the Project Manager will work horizontally across all active initiatives, ensuring consistency, coordination, and operational excellence across teams.

Project Support Across Multiple Initiatives

Support multiple project teams simultaneously, without direct ownership of any single project. Provide cross-functional assistance with project planning, coordination, reporting, and risk management.

Cross-Cultural Communication & Liaison (The Bridge)

Serve as the Spanish-speaking contact for client stakeholders in Mexico.

Manage cultural and time zone differences to maintain effective delivery communication.

Client & Stakeholder Management (The Authority)

Act as the primary point of accountability for project performance and delivery updates.

Present project status and health reports to client leadership (C-level, VPs, Directors).

Handle escalations, risk management, and client satisfaction initiatives.

Operational & Delivery Oversight

Collaborate with the India-based Technical Director, Delivery Manager, and Scrum Master to align execution with client expectations.

Ensure on-time, within-budget delivery while maintaining high quality standards.

Apply program management and continuous improvement principles to optimize cross-border operations.

Identify and drive process and delivery improvements across global operations.

Bachelor’s degree in a technical or business field; MBA preferred. PMP / PSM or equivalent certification is a plus.

Experience 7+ years of IT project management experience, including at least 3 years managing large-scale digital transformation projects.

Technical Understanding The ideal candidate will have experience delivering Web, Mobile, E-Commerce, Cloud, and CRM projects, with a solid grasp of the associated methodologies, terms, and best practices.

Professional fluency in both Spanish (native or near-native) and English.

Skills

Ability to communicate strategic insights effectively with senior stakeholders and manage large, multi-disciplinary teams.

Background as a Business Analyst or Developer (Frontend / Backend).

Experience with Agile and Waterfall methodologies.

Understanding of IT Services contracts, invoicing, and commercial terms.

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