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Chief Service Experience Officer
beBeeOperationalBarcelona, Cataluña, EspañaHace 14 días
Descripción del trabajoPrevious experience as a Restaurant Manager, Assistant General Manager, or Senior Floor Manager in a high-volume setting. Background in fast casual, chain, or burger restaurants preferred. Strong leadership presence with the ability to energize and direct large teams. Excellent communication and organizational skills. Fluency in English is necessary. Eligibility to work in the EU. A key operational leadership role in one of our most successful sites. Competitive salary with performance-related bonuses. Opportunities for professional growth. A vibrant, team-focused environment in the heart of Barcelona.
Restaurant Operations Manager Role
About the Opportunity :
Our international casual dining group is seeking a highly skilled Restaurant Operations Manager to lead our successful site in Barcelona. This key leadership role offers a competitive salary with performance-related bonuses, opportunities for professional growth, and a vibrant team-focused environment.
Key Responsibilities
- Oversee daily floor operations, ensuring exceptional guest experience, service flow, and pace.
- Act as a key leader during service, driving standards, energy, and team coordination.
- Collaborate closely with the General Manager and Assistant General Managers to improve operational efficiency and team development.
- Lead pre-shift briefings, manage live issues on the floor, and ensure high service standards throughout.
- Support recruitment, onboarding, and continuous staff coaching.
- Ensure compliance with food safety, HACCP, health & safety, and brand protocols.
Required Skills and Qualifications
Benefits
Others
If you would like to have more information about this role, please apply through your preferred method.
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Chief Officer • Barcelona, Cataluña, España