Senior Technical Support Specialist

Job Overview

This pivotal role is tasked with delivering technical and application support for cutting-edge instrumentation and assays tied to core products.

The primary objective of this position is to foster customer satisfaction by providing prompt, efficient, and effective solutions.

Main Responsibilities

• Direct interaction with customers and colleagues via phone or electronic channels.
• Rendering scientific and technical assistance on IVD instruments and reagents.
• Providing accurate, complete, and relevant information to resolve complex technical or application-related issues.

Key Qualifications

Benefits

This role offers a dynamic work environment where you can make a tangible impact on customer satisfaction. You will have the opportunity to develop your skills and expertise while working closely with a collaborative team.

About This Opportunity

This is an excellent chance to join a forward-thinking organization and contribute to its success. If you are a motivated individual with a passion for delivering exceptional service, we encourage you to apply.