Senior Strategic Account Manager

As a Senior Strategic Account Manager, you will maintain client relationships with key target accounts that have a major strategic impact on the long‑term success of the organization. You will identify cross / up and repeat sales opportunities and work to resolve any issues or concerns and ensure customer satisfaction.

Responsibilities

• Leads the development and execution of the strategic account plans at key, named accounts.
• Drives new business development. Will research, qualify, contact, present and close new clients based on an assigned territory or market segment.
• Continuously develops relationships with priority customer stakeholders, understands their key business issues, and recommends ways to deliver value.
• Liaison between the field and Global Accounts teams as it relates to pursuing new agreements, Value‑Add / Total Cost of Ownership (TCO) commitments and increasing customer wallet‑share.
• Maintains and manages a pipeline of opportunities at named accounts, including renewals, projects, and share improvement opportunities.
• Communicates customer activity, opportunity status, renewal status, and strategic plan progress to management.
• Leads solution development efforts that best address customer needs.
• Engages supplier sales resources to enlist their support and create solutions.
• Expert in strategic selling and takes the lead in high level sales engagements. Provides pre and post‑call coaching to branch sales team.

Qualifications

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