Enterprise Program Manager

Overview

KuoniTumlare, member of the Global Travel Network by JTB, supports the meeting, incentive, congress and event industry with professional Destination Partner services. From innovative corporate event production to ground logistics that run like clockwork, our experts reveal each location in ways that are both wonderfully authentic and perfectly tailored. We have endless local knowledge and the inspiration to create for our clients a truly perfect experience, anywhere they want.

The Job

The Enterprise Program Manager will manage a strategic enterprise IT transformation program, specifically the implementation of a new business system across sales, operations, finance, and supplier management. The Program Manager will manage this complex system implementation project using a wagile methodology; combining the discipline of waterfall with the flexibility of agile. The Program Manager will report to the Chief Technology Officer, provide regular reports to the Steering Committee, and work closely with cross-functional teams, including IT, business units, and external vendors. This is a high-visibility role that requires excellent project management skills, strong communication, and the ability to influence and align diverse stakeholders.

• Lead the planning, execution, and delivery of enterprise-level IT and business system transformation project / s
• Apply wagile project methodology, balancing structured planning with adaptive execution
• Develop and maintain detailed project plans, timelines, and budgets
• Coordinate with internal teams and external vendors to ensure on-time, on-budget delivery
• Drive stakeholder engagement and ensure alignment across Business functions : Sales, Operations, and IT, Finance
• Identify and mitigate project risks, dependencies, and resource constraints
• Provide regular milestone-based and monthly reporting to executive leadership
• Ensure project documentation, compliance, and change control standards are maintained
• Stay abreast of emerging technologies and AI trends relevant to enterprise systems, and ensure knowledge is shared across the project team
• Support the CTO and the Steering Committee in strategic decision-making and program governance
• Set up robust program governance, tracking, and reporting to ensure transparency and executive visibility.
• Define KPIs to measure impact across operations, service levels, and user experience.
• Coordinate testing, training, and cutover planning to ensure smooth delivery and adoption.
• Lead a cross-functional Program Office, including internal resources and external partners.
• Cultivate a culture of collaboration, continuous improvement, and accountability across project streams.

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