Professional Services Engineer

About Netskope

Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We started Netskope to redefine Cloud, Network and Data Security by building a perimeter in the cloud that protects data wherever it goes.

Since 2012, we have built the market-leading cloud security company with an award-winning culture. Our offices are in Santa Clara, St. Louis, Bangalore, London, Paris, Melbourne, Taipei, and Tokyo. Our core values are openness, honesty, and transparency. We promote partnerships, collaboration, and teamwork through open desk layouts and large meeting spaces. We strive to keep work fun, supportive, and interactive.

About the position

Given our business model where customers pay us over time, Customer Success is vital to customers deriving long-term value from our platform. We need experienced Professional Services Engineers to drive value and success for our customers.

Responsibilities

• Understand the customer requirements and deliverables and create a comprehensive Statement of Work (SOW)
• Present the Netskope cloud security assessments to the customer
• Create and deliver detailed and professional level documentation
• Understand system integration with SSO, AD, Proxies, Cloud APIs, VMs & Firewalls
• Create evaluation test plans and implement DLP solutions
• Self project manage and deliver services on-time
• Create training documentation and deliver hands-on training to the customer
• Work closely with customers and their technical team

Job Requirements

Education

LI-AP1

Netskope is committed to implementing equal employment opportunities for all employees and applicants. Netskope does not discriminate in employment opportunities or practices based on religion, race, color, sex, marital or veteran status, age, national origin, ancestry, physical or mental disability, medical condition, sexual orientation, gender identity / expression, genetic information, pregnancy (including childbirth, lactation and related medical conditions), or any other characteristic protected by law.

Netskope respects your privacy and is committed to protecting the personal information you share with us. Please refer to our privacy policy for more details.

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