Mulesoft Technical Lead

Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Mulesoft Technical Lead .

Main tasks

Provide support to the sales and functional team in assigned accounts when technical knowledge of the solution is required : Solution design, estimation, and assumptions.

Support the PM / DM in technical leadership on the project, bringing comprehensive technical knowledge of the platform and identifying the best solution to meet the project's functional demands.

Detect and notify risks in the technical management of project / client profitability.

Ensure the smooth progress of the project in terms of Scope, Schedule, and Costs.

Alerting and anticipating possible deviations to the Project Manager / Delivery Manager.

Ensure the fulfillment of the project's technical objectives.

Ensure compliance with the agreed software quality standards with Omega's Technical Management.

Supervise the effort estimations of the development and support team during the testing phase of a project.

Collaborate with the PM / DM in project demos for the client.

Ensure the final delivery of technical documentation for a project.

Participate in the development and training of the technical team, advising them to improve their technical skills.

Identify possible technical Up & Cross Selling opportunities.

Identify possible methodological improvements for the technical team.

Collaborate in Omega's community of practice, providing thought leadership, training, and mentoring to other collaborators to develop technical capabilities.

Mandatory Skills :

At least 3+ years of experience in a similar role.

Experience in full stack development.

Experience in REST and SOAP services standards.

Excellent analytical and problem-solving skills.

Ability to propose solutions and explain the advantages.

Ability to adapt quickly to new technologies and changing business requirements.

Strong Experience in integrations with Rest API, SOAP to Salesforce or other CRM vendors

Experience with different integration platforms as Talend or Informatica Powercenter and data integration tools as Talend or Informatica Powercenter.

Understanding of both DevOps / Agile (SCRUM) and Waterfall delivery principles and the importance of SDLC (Software Development Process) and coding methodology principles is a plus

Should be able to work in a self managing way and should take accountability of all assigned applications

Excellent spoken and written English.

Experience working in an international and intercultural environment and availability to travel.

Mulesoft certification is a plus

What do We offer

Permanent contract.

Flexible Schedule. We make it easy. Balance your professional and personal life.

Trainings & Certifications. Improve your skills and get the official certificate from our main partners.

Home Office.

Flexible retribution (public transport ticket, Ticket restaurant, …).

Health insurance.

OMEGA in action. Our commitment to a better society is not just an intention.

About us

Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.

Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.

With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.

We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.

Client satisfaction is at our core (rating : 4.9 / 5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).

At Omega CRM, we believe in growth through people – guided by our values : #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.