Ingeniero / a I.A.

FUNCIONES : Architecture and design responsibility for Ottopilot (DEUTZ AG GPT)

Use of ticketing systems

Build / optimize RAG (indexing, retrieval, vector DB) and agent workflows.

Integration of SharePoint, SAP documents, manuals, Windream, ticketing systems.

Interfaces to ServiceNow / Jira and CTI / hotline; telephony integration.

Data protection, access control (Entra ID / Azure AD, OAuth2) and auditability.

Deployment & operations : Kubernetes, CI / CD (Azure DevOps / GitHub Actions).

Monitoring, logging, performance, hallucination reduction, QA of model responses.

Knowledge management & feedback loops with service teams.

Maintenance of these new systems.

PERFIL :

8+ years IT experience, several years in AI / LLM / RAG projects.

English C1.

Hands-on experience in RAG design, retrieval pipelines, agentic AI frameworks, prompt engineering.

Strong Python skills, backend / microservices experience.

Experience with Azure (AKS, Storage, Azure OpenAI), Terraform, Kubernetes, CI / CD.

Knowledge of Entra ID / Azure AD / OAuth2, monitoring stacks, data integrations (SharePoint / SAP / DB).

Experience in LLM QA, human-in-the-loop.

Preferred technologies :

Azure OpenAI.

OpenAI.

Other LLMs.

RAG frameworks.

Python (primary).

TypeScript / React, Docker / Kubernetes, Seal Secrets, Terraform, Prometheus / Grafana / ELK, PostgreSQL / MySQL, CTI (optionally).

SAP integrations.

Nice to have :

ServiceNow / Jira experience.

CTI / telecom knowledge.

SAP expertise.

Team lead / coaching experience.

Agile working methods (Scrum / Kanban).

Transparent communication.

Willingness to travel for kick-offs / workshops.

TIPO DE CONTRATO : Indefinido

JORNADA LABORAL : Completa

SALARIO : Según Convenio