Customer Solutions Consultant - Barcelona, Spain

Overview At Confluent, one of our core values is to Earn Our Customers’ Love. As a Customer Solutions Consultant, you will be a strategic partner to our enterprise customers, helping them maximise the value of the Confluent platform. You’ll combine strong technical knowledge with customer-facing skills to guide clients on best practices, resolve complex challenges, and ensure their deployments' scalability and technical health. In this role, you’ll manage a portfolio of high-value customers, working closely with technical and business stakeholders to understand their goals, map solutions, and drive adoption of Confluent’s technology.

What You Will Do

Be a Trusted Technical Partner for Customers : Build long-term relationships with enterprise customers, positioning yourself as their go-to technical advisor. Guide them on architectural best practices, integration patterns, and scalability strategies that maximise the value of the Confluent platform.

Drive Customer Outcomes : Take ownership of customer success by ensuring their deployments' technical health and maturity. Anticipate challenges, proactively propose solutions, and influence technical decision-making to align with strategic business goals.

Collaborate Across Teams with Impact : Partner closely with Sales, Customer Success, and Product to represent the customer’s voice. Translate technical insights into actionable recommendations and drive cross-functional alignment that accelerates customer adoption.

Provide Analytical & Strategic Advisory : Analyse customer environments to uncover opportunities for optimisation, performance tuning, and advanced use cases (e.g., Flink, networking, disaster recovery). Shape customer roadmaps through data-driven recommendations and position Confluent as a trusted long-term partner.

What You Will Bring

Analytical skills – the ability to spot patterns, inconsistencies, and areas of opportunity.

Strategic thinking – using multiple inputs to shape customer-focused insights and long-term planning.

Communication mastery – Excellent presentation and communication skills, capable of explaining complex issues and solutions to a highly skilled and experienced audience. Delivering clear, structured, assertive messaging to various technical and business stakeholders.

Learning agility – adapting quickly to new contexts and a strong interest in new technologies.

Strong motivation and ambition to consistently grow and develop in a dynamic, high-growth environment.

Proficiency in English – written and verbal.

Please note that this is a hybrid position based in Barcelona.

What Gives You An Edge

Proficiency in additional languages besides English.

Preferred but not required is a bachelor’s degree in Computer Science, Data Science, Engineering, Applied Mathematics, Statistics, or a related quantitative field, or related experience in a technical domain.

Experience in building solutions with Apache Kafka, Hadoop, relational and NoSQL databases, message queues, APIs, and related products.

Proficiency in Java or other modern programming languages and distributed systems.

A basic understanding of Linux (e.g., Red Hat or Debian) is a plus, but not required

Ready to build what’s next?

Let’s get in motion.

Belonging

Belonging isn’t a perk here. It’s the baseline. We work across time zones and backgrounds, knowing the best ideas come from different perspectives. And we make space for everyone to lead, grow, and challenge what’s possible.

We’re proud to be an equal opportunity workplace. Employment decisions are based on job-related criteria, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by law.

Job Details

Seniority level : Entry level

Employment type : Full-time

Job function : Other

Industries : Software Development

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