DesignOps Lead

About Us

TravelPerk is a global travel and expense management platform. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.

TravelPerk has industry-leading travel inventory alongside powerful management features, 24 / 7 customer support, state-of-the-art technology, and consumer-grade design.

Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,800 people across Europe and North America. In 2022 we became a unicorn and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.

We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.

These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.

Hear more about TravelPerk.

The Role We’re looking for a DesignOps Lead to partner with cross-functional teammates and lead our DesignOps practice through its next stage of evolution.

You’ll sit at the intersection of strategy, execution, and craft. Bringing clarity, flow, and impact to a design team that supports 20+ squads across multiple tribes. This is a hands-on leadership role where you’ll own our design operations roadmap, manage a DesignOps team of 2, and work closely with product, engineering, and design leaders to ensure we’re delivering thoughtful, high-quality experiences at scale.

You’ll help define how work flows through design, how teams collaborate, and how we maintain velocity without sacrificing quality. Our DesignOps practice is still growing, so you’ll have a unique opportunity to shape its future—and to shape how the team does its best work.

What you will do Design and maintain the infrastructure for design operations — workflows, tools, documentation systems — so the team can move faster and collaborate more effectively.

Build and evolve governance models for cross-functional work, documentation, QA, design system contribution, and delivery expectations.

Operationalize our design processes, rituals, and methods — ensuring they are scalable, accessible, and easy to adopt across squads and tribes.

Own and update all process-related documentation ; ensure the team and leadership have clear visibility and access to what they need, when they need it

Act as a DesignOps ambassador — advocating for design’s needs while enabling alignment with engineering, product, brand, research and business stakeholders.

Drive both strategic and tactical solutions — combining long-term thinking with immediate execution to unblock teams and scale design efficiency.

Lead the creation and continuous improvement of metrics frameworks to assess team health, tooling effectiveness, velocity, and design quality.

Deliver training and enablement on new tools, rituals, systems, and ways of working — empowering the team to self-serve and operate with clarity.

Collaborate closely with your manager and the broader leadership team to grow and mature the DesignOps function at TravelPerk.

Champion a culture of continuous improvement , feedback, and experimentation within the team.

As the org grows, evolve into a manager and mentor for other DesignOps team members, building out the function with scale and sustainability in mind

What we’re looking for 6+ years of experience in DesignOps, UX Operations , or related roles in product organizations.

2+ years of experience managing individuals or small teams.

Proven track record of building and scaling operational systems for distributed, multi-disciplinary design teams.

Deep familiarity experience with design systems, delivery workflows , and how to support both structured and creative work. You’ve worked on design systems, and understand how to scale them in a way that keeps the design and development teams consistent and productive.

Strong stakeholder management skills, with the ability to navigate ambiguity and bring alignment across product and engineering.

Skilled in program management, with the ability to lead multiple and complex initiatives from problem discovery through execution.

Confident communicator and facilitator—able to rally teams and leadership around shared goals and operating models.

Data-informed : experienced in setting up operational KPIs, health checks, and measurement frameworks.

Bonus : experience in SaaS, travel, or other fast-paced product environments; basic understanding of Figma APIs, front-end architecture, or prototyping tools.

Why You’ll Love Our Team We are a team of 40+ talented Product Designers, Content Designers, UX Researchers, Research Operations and Brand Designers. We like to think of ourselves as high-achievers, goal-oriented, and eager to learn and grow. We foster efficiency through autonomy and creativity through collaboration.

Working in the Product Design team will ensure high-quality design and strategic impact on the product.

In the Product Design team, you will find a strong culture of ownership, impact-over-effort and lending support to each other, there are no egos and transparency is highly valued.

We are a diverse team with multiple nationalities and backgrounds, pushing for getting better, having fun and always asking why (of course).

Wanna know more? You can always find us at travelperk.design

What do we offer? Competitive compensation including equity in the company

Generous vacation days so you can rest and recharge

Health perks such as private healthcare or gym allowance depending on your location

"Flexible compensation plan" to help you diversify and increase the net salary

Flexibility to work from home most of the time with core hours

Unforgettable TravelPerk events including to travel to one of our hubs

Mental health support tool for your wellbeing

Exponential growth opportunities

How We Work Our Vision is for a world where TravelPerk is the platform for human connection in real life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week . For roles in Customer Care, this can be up to 5 days per week in the office. As such, this role requires you to be within commuting distance of our hubs. We fundamentally believe in meeting in real life to improve connectivity, productivity, and creativity, ultimately making us a great workplace.

At TravelPerk, we prioritise experience and potential over academic qualifications for this role. Talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base, and we want to ensure that the people behind our product reflect that. We're an equal opportunity employer, meaning you're welcome at TravelPerk regardless of your appearance, where you're from, or anything else that makes you.

Protect Yourself from Recruitment Scams All official communication from TravelPerk will always come from email addresses ending in travelPerk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as