Solution Expert

About

Chez 360Learning, nous permettons aux équipes formation de booster la culture d'entreprise et de décupler les résultats grâce au Collaborative Learning. Notre plateforme LMS moderne intègre le pouvoir du collaboratif pour tirer parti de l'intelligence collective. Conçue pour les équipes Learning & Development d'aujourd'hui, notre suite de solutions simplifie l'intégration des nouveaux arrivants, la formation des équipes en mobilité et le développement du leadership.

Depuis notre création en 2013, plus de 2500 clients nous font confiance. Avec 240 millions de dollars levés et une équipe de 390 talents répartis entre Paris, Londres, Berlin, Barcelone et New York, nous continuons d'innover et de grandir ensemble.

Job Description

Our Implementation team plays a key role in onboarding seamlessly new customers : they are working cross department (Sales, Product and Customer Success) to understand and document client use cases and requirements and then translate them into set up and configuration of the 360Learning platform. You will follow your customers\ ' portfolio along their contract to increase product adoption, as well as to deliver solutions complementary to the Product. These large and strategic accounts have already deployed their platform and have an advanced knowledge of it. They will rely on your expertise to facilitate new integrations (such as flat files and APIs) and third-party applications, restructure the platform, conduct solution audits, and provide advanced guidance to maximize the benefits of our product.

Within 1 Month, You Will

• Become a Trello expert through our onboarding process
• Understand our product offering through training
• Master our platform and be able to support clients on basics requests through ticketing

Within 3 Months, You Will

Within 6 Months, You Will

Within 12 Months, You Will

The Skills Set