Senior Data Center Technician, connectivity.

Overview Senior Data Center Technician, connectivity role at Digital Realty – Madrid. We are looking for a skilled and motivated professional to join our team and help deliver unparalleled service to our global customers.

What You'll Be Doing Be the Customer Hero : Provide expert "remote hands" support, handling server migrations, installations, advanced troubleshooting, and emergency maintenance.

Keep the Pulse : Execute and manage cross-connects, cabling, and network configurations to keep data flowing seamlessly.

Lead and Mentor : Guide and develop Level I & II Technicians, fostering a collaborative team environment.

Drive Excellence : Develop and follow critical operational procedures (MOPs, SOPs, EOPs) to ensure safety and efficiency.

Champion Safety & Compliance : Uphold safety policies and ensure all work complies with company standards and regulations.

What We're Looking For Must-Have Skills & Experience : A minimum of 5 years of hands-on experience in a Data Center, Telecommunications, IT, or Network Infrastructure environment.

Deep expertise in :

Structured cabling (fibre optic and copper)

Network configuration and hardware installation

Advanced troubleshooting and root cause analysis

Proficiency with standard IT tools and service management software.

Strong communication skills in English and Spanish, with a proven ability to manage customer requests professionally.

The Right Attitude A Customer-First Mindset : You listen, adapt, and strive to exceed expectations.

A Leader & Team Player : You're collaborative, open to feedback, and enjoy helping others grow.

Proactive & Hands-On : You take initiative, have an incredible eye for detail, and are always looking for ways to improve.

Resilient Problem-Solver : You stay calm under pressure and can navigate complex situations effectively.

Why Join Digital Realty? Be at the Core : Work in a critical role at the heart of the digital economy.

Grow Your Career : We invest in your development with training and growth opportunities.

A Culture of Teamwork : We live by our values : Open, Collaborative, and Inclusive.

Make an Impact : We Own It, Deliver on our promises, and are Future-Focused.

How to Apply Ready to Connect Your Career to What’s Next? If you’re a technical expert ready to take on a challenging and rewarding role, we want to hear from you. Apply now to become a vital part of Digital Realty's Madrid team!

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