Zero Trust Expert Wanted
We are seeking a skilled professional to join our team in delivering timely and organized services to customers. As a key member of our Cloudflare Professional Services team, you will be responsible for highlighting the full value of Cloudflare's products and advising on best practices.
Key Responsibilities
Plan and execute services for customers, emphasizing the importance of Cloudflare's offerings and providing guidance on optimal configuration.
Gather business and technical requirements, use cases, and other necessary information to build, migrate, and deliver solutions on behalf of customers.
Implement changes in the Cloudflare environment following customer change management processes and provide expertise on configuring CPEs and integration points.
Troubleshoot implementation issues and collaborate with Customer Support, Engineering, and other teams to resolve technical escalations.
Contribute to organizational success through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping iterate on best practices.
Requirements
5+ years of experience in customer-facing technical implementation or onboarding teams, security engineering teams, security operations centers, or other highly technical teams.
Familiarity with layers and protocols of the OSI model (TCP / IP, TLS, DNS, HTTP).
Understanding of Internet and Security technologies (SWG, Sandboxing, Firewalls, DLP, VPNs).
Proficiency in Zero Trust technologies (ZTNA, SWG, RBI, DLP, CASB, Cloud Email Security).
Knowledge of SSO, ADFS, LDAP, SAML, IdP, Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS.
Performance aspects of an internet property (Speed, Latency, Caching, HTTP / 2, TLSv1.3).
Network transformation technologies (MPLS, SD-WAN, WAN Optimization).
Ability to manage projects, work to deadlines, and prioritize competing demands.
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Solution Specialist • Madrid, Madrid, España