Overview
Join to apply for the Store Manager (Madrid) role at K-Way.
K-Way is a well-known brand for adventure seekers and outdoor enthusiasts. Born in the heart of Paris in 1965, the brand revolutionized the rainwear market by introducing the world's first lightweight and waterproof jacket that could be conveniently folded into a small pouch.
For our K-Way store in Madrid, we’re looking for a Store Manager to kick off, manage, and lead a high-performing team to ensure the best level of customer experience, deliver the brand’s vision, and achieve sales targets.
Key Responsibilities
- Promote and deliver excellent in-store customer experience;
- Ensure that the team understands - and caters to - customer needs, providing consistently high-quality service;
- Ensure the team’s excellence in selling techniques and styling ability;
- Be active and present on the shop floor, acting as a role model and engaging with customers and team members.
- Drive for results : Monitor and analyze sales analytics, budgets, and forecasts to optimize performance;
- Provide clear daily, weekly, monthly sales targets with the team, as well as each individual team member, and follow up regularly on achievement;
- Provide hierarchy with clear and regular insights regarding the store performance;
- Store Management : Oversee daily store operations, including inventory management and cash handling, in compliance with company policies;
- Communicate efficiently within the company about store needs for support to perform better, as well as opportunities for business acceleration;
- People leadership : Lead, inspire and support the store team, fostering high energy, motivation and a strong spirit of teamwork;
- Foster a culture of constructive feedback in the team;
- Ensure the company’s policies are understood and adopted by all team members.
Knowledge, Skills & Abilities Required
At least 5 years of relevant experience as a Store Manager in a ready-to-wear retail brand, premium or luxury level;Experience in all aspects of store management and exceptional customer-oriented interactions, with the aim of creating outstanding customer service experiences and relationships;Leadership skills and the ability to build, manage, and collaborate within a team, paired with proven organizational abilities;Strong communication skills, effective in interacting with the team, colleagues, and senior management;Fluent in both Spanish and English.Employment details
Seniority level : AssociateEmployment type : Full-timeJob function : ManagementIndustries : Retail Apparel and FashionWe’re looking forward to finding the right candidate to join the K-Way team in Madrid.
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