HR Admin, Associate

Internal Payroll Specialist - Dutch speaker

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Responsibilities

• Use HR Administration expertise to advise upon client queries / issues and ensure a good understanding of Client specific processes and tasks.
• Independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs.
• Ensure Data Management is performed accurately and on time.
• Ensure Tickets and Calls are responded within SLA timescales and to a high standard.
• Follow Detailed Working Instructions (DWIs) and highlight any gaps / inconsistencies in the documentation. Support the updates of DWIs, if required.
• Proficient in using systems and tools.
• SOC Controls completed on time and with the necessary evidence.
• Conduct Knowledge Transfer sessions related to Client / Country specific processes and ensure the audience has understood and can put into practice.
• All system issues / defects are reported correctly and tickets are logged with the necessary details and evidences so Application Services and / or Products can investigate.
• Highlight to Service Manager any deviations from the standard scope of service.
• Ability to recognize and deal appropriately with sensitive and confidential information.
• Successful completion of all learning objectives.
• Time Recording to be completed accurately and on time.
• Strada Security Standards are adhered and followed.
• Contribute to team meetings and raise any issues immediately to your Service Manager.
• Ensure you are up to date with all Strada HR announcements and communications.
• Build good relationships with all lines of businesses where appropriate.
• Update internal stakeholders, when needed, in a timely and accurate way.
• Participates in projects and activities as needed and assigned.

Requirements

Essential

Disclaimer

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.

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