Spanish-Speaking Customer Technical Advisor - Greece w / Relocation (Remote from Greece Possible)

Overview Spanish-Speaking Customer Technical Advisor - Greece w / Relocation (Remote from Greece Possible)

Responsibilities Respond to customer inquiries via phone, following established processes

Accurately log customer queries and feedback in the system

Handle customer complaints according to escalation policies

Ensure all support requests are addressed within agreed service levels

Troubleshoot technical issues using available resources

Provide solutions to common technical questions

Candidate Profile High school diploma or equivalent

Native or fluent Greece language skills

Good command of English (minimum C1 level)

Ability to type at least 20 words per minute

Strong problem-solving and troubleshooting skills

Good active listening and communication abilities

Offer and Benefits Paid travel expenses for relocation to Greece

Two weeks of hotel accommodation provided upon arrival

Assistance with securing long-term housing through a real estate agency (no additional fees)

Renewable 12-month employment contract

Health coverage and private healthcare plan

Competitive salary with performance-related bonuses

Full-time schedule : 40 hours per week (8-hour shifts, 5 days per week)

Free Greek language lessons

Visa sponsorship is not provided for this position; therefore, EU citizenship or legal right to work in Greece is mandatory.

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