Technical Support Specialist (.NET and SQL expertise)

Experteer Overview

Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados.
As part of the Application Management Service team, you will analyze incidents, perform root-ccause analysis, and provide technical support to clients and internal teams. You will troubleshoot software systems, document solutions, and collaborate with developers to improve the platform. You’ll maintain SOPs and contribute to product testing, release, and hyper-care of new functionality. This role sits at the intersection of support, development, and cloud-based digital solutions in a high-impact manufacturing context.

Compensaciones / Beneficios
• Provide technical support to clients and internal teams
• Handle day to day service requests
• Troubleshoot and resolve issues related to software systems
• Document and communicate solutions to clients and internal teams
• Maintain and improve a list of standard operating procedures
• Collaborate with developers to identify and resolve software bugs
• Ensure software systems are up to date and functioning properly
• Contribute to product development during testing, release and hyper-care of new functionality

Responsabilidades
• Bachelor in Computer Science or related field
• 2-4 years of experience in technical support or development xcskxlj
• Strong experience with .Net Core, C#, MS SQL
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Fluent in English and Spanish

Requisitos principales
• Annual Incentive Plan
• Flexible Working
• Meal Allowance
• Life Insurance
• Medical Check-up
• Psychological assistance','Language trainings','Coaching & Assessments