Inside Sales Representative with German and English

Overview

For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home. As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.

Our "roll up your sleeves and get the job done" approach to work creates an environment where self-starters, problem solvers and innovative thinkers thrive. BIC team members are empowered to take ownership of their careers and bring their unique perspectives to the table to make a meaningful impact on our mission.

It\'s a colorful world - make your mark by joining the BIC team today.

BIC Graphic is a division of the BIC Group specializing in the customization of BIC products. Based in Tarragona, Spain since 1995, we are recognized for our commitment to innovation and quality, proudly upholding the legacy of the iconic BIC brand, known worldwide for over 75 years for offering essential, affordable, and high-quality products.

Our diverse portfolio includes BIC’s iconic writing instruments and lighters, as well as Rocketbook and Djeep, and strategic collaborations with other brands. At BIC Graphic, we live our core values of innovation, customer proximity, and social responsibility—sustainability is not just a goal, but a mindset embedded in everything we do.

As a leader in promotional marketing solutions, we serve clients across Europe, the Middle East, and Africa with a strong focus on delivering creative and sustainable branding solutions that elevate our customers’ brands.

Role

As an Inside Sales Representative for Germany you will be responsible for managing all assigned accounts, both active and inactive, ensuring excellent service and maximizing sales through regular calls. This includes managing the entire order process, from entry into the system to dispatch. Responsibilities include telemarketing of products and services, recovering lost customers, acquiring new customers, asset tracking, quotations, order management, handling complaints, providing product advice to customers, tracking actions and promotions, as well as post-sales follow-up.

Additionally, regular field visits (3 to 4 per year) to key distributors are required to ensure contact, training for their commercial teams, providing samples and sales materials, and ensuring good visibility at the distributor’s showroom.

Profile

• Highly self-motivated and proactive individual.
• Previous experience in sales, customer relations, and market research is valuable.
• Proficient in Office.
• Languages : proficiency in German and English is a must
• Customer orientation and best-in-class service.
• Communication and persuasion skills.
• Problem-solving skills.

What we offer

Full time job

BIC is an Equal Opportunity Employer. We strongly commit to hiring people with different backgrounds and experiences to help us build better products, make better decisions, and better serve our customers. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, veteran status, disability status, or similar characteristics. All employment is decided based on qualifications, merit, and business need.

BIC is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, all resumes submitted by search firms to any team member at BIC via email, or directly to a BIC team member in any form without a valid written search agreement in place for that position will be deemed the sole property of BIC, and no fee will be paid in the event the candidate is hired by BIC as a result of the referral or through other means.

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