Senior Director of Risk Management

Oracle CS4I (Customer Solution for Industry) Food and Beverage delivers a wide range of software, hardware, and related services—along with a rapidly growing portfolio of cloud solutions—to enable our customers in the Food and Beverage industry to provide superior service and experiences to their guests anywhere.

The Implementation Director - Food and Beverage Global Business Unit Consulting is responsible for managing a team of Implementation Consultants and Consulting Implementation Managers, ensuring quality work at customer sites. They have a broad understanding of solutions, industry best practices, multiple business processes or industry technology products, monitor performance, and serve as a project advisor for complex engagements.

Key Responsibilities :

• Manage Oracle POS implementation projects for clients in the CS4I Food and Beverage industry with technical and resource oversight.
• Perform varied and complex duties requiring independent judgment to implement Oracle products and technology to meet customer needs.
• Consult effectively with management of customer organizations.
• Act as the point of contact for customers and internal resources, including escalations on projects.
• Develop and execute strategic regional plans under guidance from the Senior Director.
• Coach, manage performance, and support career development of staff, driving project success.
• Participate in recruiting and provide hiring recommendations to senior management.
• Ensure successful customer migration to Oracle POS with effective transition to support post-project closure.
• Oversee project scope, adjusting as necessary while ensuring adherence to processes and procedures.
• Review project financials at various levels, managing data quality and accuracy in reporting.
• Manage travel requirements and expenses, ensuring alignment with project budgets.
• Monitor and manage project deliverables to ensure execution within budget and approved plans.
• Align decisions with Oracle’s risk profile.
• Manage large-scale and complex system projects through all phases of the project life cycle.
• Manage managers responsible for project and customer success, ensuring adherence to standards, policies, and procedures.
• Build strong relationships and consult effectively with customer management.
• Maintain high organization and time management skills.

Note : This job posting is active and current.

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