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Dutch Remote Customer Service

Dutch Remote Customer Service

Recruit4Work SLBarcelona, ES
Hace 29 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries.

Our client is a leading international specialist in warranty and insurance services for household appliances and electronics. With a strong presence across Europe, they are known for their customer-centric approach and innovative service solutions.

📞 Join our international team in sunny Madrid!

We’re looking for a Customer Service Representative to assist our Dutch-speaking clients. You’ll handle calls, emails, and service requests while ensuring each customer receives the best possible experience 🌟💙

🧭 Job Summary

  • 📲 Inbound call handling
  • 📧 Inbound & outbound email management
  • 🔧 Repair bookings
  • 🧾 Claim handling
  • 😌 Complaints management
  • 💬 Customer service & support

🔹 Responsibilities

  • Ensure compliance with company procedures and standards ✅
  • 💻 Systems Knowledge

  • Competent user of Microsoft Office tools
  • 💡 Skills

  • Excellent interpersonal & communication skills 🤝
  • Strong listening & problem-solving abilities 🧠
  • Attention to detail & accuracy 🎯
  • Data organization & prioritization
  • Customer-focused attitude 💙
  • Adaptability & initiative 🌍
  • Stress tolerance & perseverance 💪
  • 🌍 Languages Required

  • Native Dutch
  • English and Spanish is a plus
  • 🎁 What we offer

  • 💻 100% remote or hybrid setup (if you live in Madrid)
  • 💰 Competitive salary + performance bonuses
  • 🍽️ Meal vouchers
  • 🌴 26 + 7 vacation days per year
  • 💡 All equipment provided (laptop, headset, HDMI / USB adapter)
  • 🏥 Private health insurance after 1 year
  • 🎓 Ongoing training and wellbeing activities
  • 🛡️ Free employee policy + support programs
  • 📍 Location

    100% Remote (or hybrid if based in Madrid)

    #remote #dutch #customerservice #madrid #enjoy

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    Customer Service • Barcelona, ES