Data Center Engineering Operations Technician, DCEO

Data Center Engineering Operations Technician , DCEO

Job ID : | Amazon Data Services, Inc.

How would you like to be a part of Earth’s most customer‑centric company? You would work with front‑line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintains and operates critical infrastructure systems so they remain ready for any situation. AWS has the world’s largest cloud‑computing portfolio, and as an Amazonian you’ll work in sophisticated, safe, and secure data centers. Engineering Operations Technicians (EOTs) help keep them that way by testing and implementing the newest technology and work practices.

Key job responsibilities

• Daily building rounds to monitor and record information from electrical, mechanical, and fire / life safety equipment to ensure 24 / 7 reliability and availability.
• Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS).
• Assist in troubleshooting facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs and rack decommissioning within internal SLA.
• Perform preventive maintenance (PM), troubleshooting, root‑cause analysis, and repair of electrical and mechanical equipment.
• Technical writing to support the change‑management program.
• Monitor daily work requests, manage to resolution, and execute projects from conception to completion.
• Provide on‑site support of contractors, sub‑contractors, and vendors, ensuring work complies with established practices, procedures, and local legislation.
• Work schedule may change depending on specific site needs; shifts can be up to 12 hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Role may support more than one location / site.

Physical Requirements

A day in the life

This role acts as Amazon’s front line for hands‑on electrical and mechanical equipment preventive maintenance (PM) and troubleshooting, reporting to a site’s Data Center Facility Manager (FM). It involves maintaining, operating, and troubleshooting mission‑critical data center facility equipment such as stand‑by diesel generators, 3‑phase electrical systems (switchgear, UPS units, PDUs, wet‑cell batteries), and related fuel systems. Mechanical equipment includes CRAHU units, centrifugal chillers, cooling towers, water systems, air handlers, pumps, and motors. Supports fire / life safety equipment, building automation systems, and general facilities equipment.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. It supports all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure customers have continual access to the innovation they rely on. The team is diverse, including software, hardware, network engineers, supply chain specialists, security experts, operations managers, and other vital roles.

Why AWS?

AWS is the world’s most comprehensive and broadly adopted cloud platform. It pioneered cloud computing and continues to innovate, serving customers from startups to Global 500 companies.

Basic Qualifications

Preferred Qualifications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit Amazon accommodations .

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay for this position ranges from $68,300 / year in the lowest market to $152,700 / year in the highest market. Pay is based on market location and may vary based on job‑related knowledge, skills, and experience. Amazon is a total compensation company; equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to medical, financial, and other benefits. More information on benefits .

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