Solutions Architect

Overview

Solutions Architect at Product Pulse. We’re looking for two Solution Architects with hands-on ERP experience who thrive on designing end-to-end, scalable IT platforms for omnichannel and business processes—enabling growth, efficiency, and seamless global operations. You’ll partner with cross-functional teams and external partners to build integrated, secure, and resilient software solutions.

What You’ll Do

• Collaborate with business stakeholders to gather requirements and translate them into functional and technical specifications.
• Design and adapt IT solution architectures, creating functional and integration designs based on business needs.
• Coordinate external implementation partners : align on designs, conduct integration testing, and ensure quality of deliverables.
• Manage external vendors, including contract review, negotiation, and ensuring SLA compliance.
• Define product vision together with business stakeholders, prioritize backlogs for key platforms (B2B portal, supply chain, retail, middleware, eCom), and ensure development teams deliver business value.
• Act as a bridge between stakeholders and development teams to ensure products meet user needs and business goals.
• Provide 3rd-level support : troubleshoot, resolve incidents, and use low-code solutions when needed.
• Maintain clear documentation for architectures, processes, platforms, and SOPs, ensuring smooth knowledge transfer to 1st / 2nd-level support teams.

What You Bring

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