Site Reliability Engineer - Fixed Term Contract

Overview The Role

We are seeking an experienced Site Reliability Engineer to play a pivotal role in bridging the gap between software engineering and operations. This role emphasizes designing robust solutions, mentoring teams, and driving performance improvements for both internal and client systems through expertise in automation, scalability, and system reliability. As a Site Reliability Engineer, you will be responsible for owning the uptime and performance of critical infrastructure and applications while working closely with clients to align reliability goals with their business objectives.

Responsibilities System Reliability & Performance

Own the uptime and performance of critical infrastructure and applications

Design scalable, fault-tolerant architectures that meet business needs while maximizing operational efficiency

Define and govern Non-Functional Requirements (NFRs) such as availability, performance, and maintainability for internal and client systems

Proactively identify opportunities for system optimization, scalability, and cost reduction

Automation & Infrastructure

Design and implement automation for monitoring, incident response, and repetitive operational tasks

Implement Infrastructure as Code (IaC) practices with tools like Terraform, ARM templates and CloudFormation for consistent cloud environment provisioning

Design and deploy containerized solutions using Docker and Kubernetes on cloud platforms

Set up and manage CI / CD pipelines and frameworks tailored for cloud-native applications using GitHub Actions and Azure DevOps

Cloud Infrastructure & Operations

Participate in architectural decisions and implement cloud infrastructure solutions using Azure and AWS services, ensuring high availability and scalability

Manage and optimize cloud resources to improve performance, cost efficiency, and security

Apply cloud-native best practices to secure and govern cloud environments, ensuring compliance with industry standards

Integrate advanced monitoring and alerting tools (e.g., Datadog, CloudWatch, Application Insights) to maintain system observability in multi-cloud environments

Incident Management & Analysis

Lead incident response, conduct root cause analyses, and produce blameless postmortems to prevent future occurrences

Collaborate with development teams to integrate observability and performance metrics into the development lifecycle

Build and maintain executive-level and developer-centric dashboards to visualize key metrics

Technical Expertise

Proven experience in running and maintaining production systems with expertise in triaging and solving incidents

Proficiency in automation and configuration management tools (e.g., Terraform, Ansible)

Expertise in cloud platforms, particularly Azure and AWS, and their associated tools

Strong programming skills, with a primary focus on Python, for developing automation scripts, creating custom tooling, and optimizing operational workflows

Experience with modern observability platforms such as Datadog

Skills & Experience

A solid foundation in system architecture, with a focus on scalability and reliability

Exceptional problem-solving skills and a data-driven mindset

Desirable Requirements

Experience with container orchestration tools such as Kubernetes

Familiarity with CI / CD pipelines and tools like GitHub Actions and Azure DevOps

Knowledge of security best practices in cloud and hybrid environments

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