Identity & Access Management Support Engineer SailPoint IIQ (m / f / d)

Identity & Access Management Support Engineer SailPoint IIQ (m / f / d)

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Recruiting & Talent Acquisition @iC Consult | Identity & Access Management | Cybersecurity

For our locations in Barcelona or remote in Spain , we are looking for an Identity and Access Management Support Engineer (m / f / d) to join our Managed Services Europe team .

In this role, you will provide both 2nd and 3rd level support for Identity Governance platforms based on SailPoint IdentityIQ (IIQ) . Additionally, you will manage day-to-day support operations, troubleshoot technical issues, implement fixes and enhancements, and contribute to the continuous improvement and stability of our customers' IAM systems.

Duties and Responsibilities

• Operate and support IAM solutions (SailPoint IdentityIQ) for global clients in complex, customized environments
• Provide 2nd and 3rd level support , resolving access issues, provisioning errors, and system incidents
• Proactively monitor system health and integrations , identifying issues early and ensuring operational stability
• Optimize custom workflows, connectors, and provisioning logic , and support system upgrades and performance tuning
• Drive continuous improvement by collaborating with customers to enhance IAM processes and system value
• Maintain documentation and mentor junior team members , contributing to knowledge sharing and team development

Skills and Experience

What We Offer

Interested?

We are happy to answer your questions and look forward to getting in touch with you soon! Send your application documents with the reference number SESP-1108-LI, including salary requirement and potential starting date, to .

Diversity in all dimensions is very important to our teams. We therefore include this criterion in our hiring decisions.

About us

iC Consult is the trusted partner of choice for Identity Security. Our team of over 850 experts is committed to delivering next-level solutions tailored to the unique needs of our clients worldwide. We achieve this by continuously driving innovation, leveraging cutting-edge technology, and partnering with leading identity and cybersecurity vendors, as well as renowned analyst firms.

Identity is our specialty : Our end-to-end service portfolio covers all aspects of professional and managed services in identity security including advisory, architecture, implementation, integration, support, and operations. We help our clients navigate key initiatives such as zero trust, identity threat detection and response, IAM cloud migration, and more to ensure they stay ahead in cybersecurity. With a strong global presence spanning North America, Europe, Asia, and beyond, we ensure the security and expert management of digital identities for the world’s largest brands.

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