CS Team Leader (maritime transport) with Spanish and EnglishBabel Profiles • Greater Barcelona Metropolitan Area, Barcelona, Spain
CS Team Leader (maritime transport) with Spanish and English
Babel Profiles • Greater Barcelona Metropolitan Area, Barcelona, Spain
Hace 1 día
Tipo de contrato
- Quick Apply
Descripción del trabajoSupervise daily team operations and ensure team targets are met Participate in customer service activities, ensuring data accuracy and operational efficiency Train, develop, and support team members, managing performance and individual action plans Delegate tasks effectively while maintaining oversight, accountability, and follow-up Collaborate with other departments and escalate issues to the Customer Service Manager when needed Lead by example, promoting commitment, best practices, and adherence to company policies 2 years of experience as a team leader or in a related role within the maritime sector Naval, nautical, or maritime-related studies are highly valued Proficient in Excel and familiar with CRM systems Organized and detail-oriented, able to motivate and guide a team effectively. Ability to work well under pressure and meet deadlines. Strong interpersonal skills and ability to collaborate across departments. Competitive salary Permanent contract Hybrid model with up to two days of remote work per week Health insurance Gym in the office Opportunities for career growth and international exposure Young and friendly work environment Step 1 : Interview with our Recruiter to get to know you and your experience Step 2 : Interview with HR Step 3 : Interview with the Deputy Director and Director Step 4 : Psychometric tests
Do you enjoy coaching and developing your team to achieve success together while exceeding customer expectations? Are you motivated by leading a team?
This is your opportunity to join a dynamic and growing international maritime company that prides itself on delivering reliable, high-quality service worldwide. As a Customer Service Team Leader, y ou will manage and motivate a skilled team, ensure operational excellence, and play a key role in delivering outstanding service.
If you are organized, proactive, and passionate about leadership and customer experience, this role offers the chance to make a real impact and grow with the company.
Key Languages :
- Full professional level of Spanish
- Full professional level of English
Main Responsibilities :
Core Skills / experience :
What's on offer :
Our recruitment process? :
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Team Leader • Greater Barcelona Metropolitan Area, Barcelona, Spain
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