Travel Sales Consultant

Here at Luxury Escapes, our mission is to create the world's most loved travel experiences. We are a collective of forward-thinking people, driven to challenge the travel industry and ourselves to bring ever better travel experiences to our customer community. Employee experience is king here, with fantastic benefits, monthly recognition programs, and significant professional development opportunities to make you look forward to waking up every day

We are looking for a Travel Sales Consultant to join our growing European operation

Luxury Escapes Travel Consultants are responsible for managing sales activity and the overall customer experience for our highly engaged member base. Managing a high volume of inbound calls, you will be tasked with selling our packages to customers, helping them create incredible travel experiences with Luxury Escapes.

Responsibilities include :

• Responding to and making sales inquiries via phone, electronically, or in person.
• Answering customer inquiries promptly, competently, and professionally.
• Providing excellent customer service by sharing information about services, packages, and pricing.
• Recommending solutions that meet the needs of both the business and the customer.
• Offering full package upgrade options to members.
• Ensuring prompt follow-up and ownership of customer sales inquiries.
• Displaying initiative in customer solutions and team engagement.
• Resolving customer complaints within specified timeframes or referring to the appropriate department for resolution.

Candidate Profile :

What's in it for you?

If you believe you have the skills and experience for this role, please apply today At Luxury Escapes, we embrace diversity and make hiring decisions based on experience and skills, without discrimination. We celebrate who you are and are committed to providing reasonable adjustments during the interview process. We are a 2025 Circle Back Initiative Employer, responding to every applicant.

About the company

Luxury Escapes is owned by Lux Group Limited, a privately-owned business based in Melbourne, founded in 2009 by Jeremy Same and Adam Schwab.

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