Account Manager

About the job

As an Account Manager, you are the extension of Innova’s clients’ teams and work hand in hand on their marketing, R&D and sales strategies. You maintain the relationship with users and key decision makers through frequent communication and grow the account through creating awareness of Innova’s capabilities. The goal is to not only keep our clients, but to nourish and grow the relationship to a strategic level.

About Innova Market Insights

INNOVA MARKET INSIGHTS is a global leader in market intelligence and business information serving the fun and fast-paced food and beverage industry. With three decades of experience, Innova is a dedicated partner for industry leaders all around the world. The company is famous for trends, insights, and intelligence to build and sustain successful innovation.

Your responsibilities :

• Maintain and grow existing client relationships : Build and enhance long-term business relationships within your assigned territory by effectively identifying client needs, addressing business challenges, and leveraging your excellent communication skills and strong attention to detail.
• Contract Negotiation and Renewal : Negotiate and secure contracts with a focus on achieving industry-leading renewal rates while identifying strategic opportunities to expand account value through the introduction of additional products or services.
• Strategic Account Management : Work closely with Innova’s support team to manage daily client interactions and collaborate with key decision-makers to understand their insight needs and business challenges. Develop and execute tailored strategic business plans for each account.
• Networking and Relationship Building : Engage in extensive networking within assigned accounts by connecting with various contacts across client organizational structures. Serve as the primary liaison between clients and all departments within the company.
• Feedback and Collaboration : Communicate client feedback effectively to ensure alignment and collaboration across the company. Represent Innova professionally at trade shows and conferences to strengthen client loyalty and relationships.
• Insight and ROI Demonstration : Offer innovative solutions that demonstrate ROI on a monthly or quarterly basis to support the renewal and enrichment process. Train clients to independently retrieve insights and present future trends.
• Client Engagement and CRM Management : Maintain a proactive engagement plan, including regular check-ins and feedback sessions, to foster continuous interaction and growth with clients. Document all customer activities in our CRM system and stay informed about industry trends and competitor activities.
• Sales Forecasting and Achievement : Provide accurate sales forecasts to sales leadership and consistently deliver exceptional sales results, meeting or exceeding set targets.

Your qualifications :

Desired Skills :

What we offer :

Are you ready to grow with us?

Do you want to be part of an exciting, energetic, and international company and influence what we eat and drink in the coming years? Then we would like to hear from you, and we encourage you to apply for this position.

Begin a great career journey right now. We are excited to meet and learn more about you.

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