Customer Support Specialist for Odido (Dutch native)

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Customer Support Specialist for Telecom (Dutch native)

2 days ago Be among the first 25 applicants

Join to apply for the Customer Support Specialist for Telecom (Dutch native) role at weWow

Behind the brand.

This newest incoming brand is one of the biggest telecom players in the Netherlands. With over 8 million users, they deliver fast mobile, internet & TV, but with a human touch. They stand for tech made simple, inclusive service, and no nonsense. No small print, just clear connections for everyone.

Job Description

Behind the brand.

This newest incoming brand is one of the biggest telecom players in the Netherlands. With over 8 million users, they deliver fast mobile, internet & TV, but with a human touch. They stand for tech made simple, inclusive service, and no nonsense. No small print, just clear connections for everyone.

A day in the life.

Within this new brand, it’s not just about tech, it’s about people. And you? You're the voice that makes things easy, human, and actually helpful. As a Customer Support Specialist, you're the first voice our customers hear and the one that makes their day easier. You answer questions, solve issues, and keep the vibe friendly, fast and human. No scripts, just real impact. Every call, every chat, every time.

Are you sharp, social, and someone who solves? Then we want you!

How To WOW.

• Be the go to expert for customer questions via phone, chat or email
• Guide users through solutions with patience and personality
• Spot issues, fix them or escalate when needed
• Represent the company’s voice; friendly, clear and human
• Keep customer records up to date in systems
• Able to combine both speed with accuracy
• Collaborate with internal teams to enhance the overall customer experience and feedback processes

Job requirements

The WOW factor.

The extra’s you’ll love.

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