German Customer Support Agent In Malaga - Spain

AMSpace Recruitment Consultancy transforms talent acquisition into a strategic advantage. With a focus on placement, headhunting, executive search, and embedded recruitment, we propel companies toward growth. Specializing in Aerospace and Defense, Tech, Engineering, Manufacturing, Energy, and more.

Overview :

Join our team as a Customer Support Agent for a prestigious chain of hotels! We are looking for dedicated individuals who are fluent in German and currently residing in Spain.

Contract Type :

Indefinite term contract with a probation period of 2 months.

Key Responsibilities :

• Receive and handle calls in German from customers regarding hotel inquiries, reservations, and services.
• Provide excellent customer service and support to enhance guest satisfaction.
• Effectively communicate with customers to resolve any issues or inquiries.
• Document customer interactions and ensure follow-up as needed.
• Collaborate with other departments when necessary to meet customer needs.

Requirements :

Work Schedule :

39 hours a week from Monday to Sunday, 8 AM to 10 PM, with alternating weekends.

Salary :

Training :

Onsite training from 9 AM to 6 PM.

Starting Date : 17 / 03 / 2025

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