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Customer Service and Technical Support Advisor with Spanish
TPbarcelona, EspañaHace más de 30 días
Descripción del trabajoDigital literacy and e-commerce experience Cross-selling and up-selling skills Social media usage Previous experience in in-store customer service for relevant product categories is a plus 38.5 hours / week, rotating shifts, Monday to Saturday Permanent contract Gross salary : €16,363 / year Referral program : Bring a Friend and earn up to €2,000 depending on the project Opportunities for career growth within the company Dynamic, international work environment with team-building activities Entry-level position Contract employment type Customer Service role in the IT Services and Consulting industry
Customer Service and Technical Support Advisor with Spanish
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Base pay range
TP is looking for Customer Service and Technical Support Advisor with Spanish :
Purpose of the role :
We seek experts to become ambassadors of our brands in the coffee and culinary world, reflecting our client’s reputation and status.
Our experts will provide 360º support across all our brands in presales and aftersales scenarios, including physical stores and e-commerce, along with basic technical support for troubleshooting and back-office tasks.
Requirements
- Fluent spoken and written communication in Catalan and Spanish
- B2B level of English
- Strong listening and understanding skills
- Empathy and understanding others
- Customer focus
- Problem solving and technical learning abilities
- Integrity and trustworthiness
- Conflict management skills
Desirable experience
Benefits
Additional Details
This job is active and accepting applications.
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Technical Support Advisor • barcelona, España
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