Dutch speaking Customer Service & Technical Support Advisor

Description

DescriptionWe are looking for a Dutch speaking Customer Service & Technical Support Advisor with English.Purpose of the roleWe would like to have experts to become ambassadors of our brandsWe would like our experts to provide 360 º support to all our brands in presales and aftersales scenarios, (including physical stores and e commerce), basic technical support for troubleshooting and backoffice tasks.

Requirements

RequirementsC2 Level of DutchAdvanced level of EnglishListening and understanding capacityEmpathy (Understanding others)Customer focusProblem solving and Technical learningIntegrity and trustConflict managementDesirable experienceDigital (User level) / e-commerce user.Cross-Selling Up-Selling.Social Media UserA plus if they have previous experiences in services in store attending consumer´s on these product categories

Offer

Benefits38.5h / week, rotating shifts from Monday to Friday, from 08.00 to 18.00Salary : 24659.54 gross / yearReferral Program : Bring a Friend and get a Referral fee (up to 2.000€ depending on the language / project).Individual career plans with the potential to grow within the company, our team is continuously expanding and new opportunities are open often.Excellent work environment and team building activities in a dynamic and international environment.Diversity, Equity & InclusionTP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.