Danish-Speaking Technical Support Advisor Malaga, Spain
EUR 24.000 - 36.000
Danish-Speaking Technical Support Advisor Malaga, Spain
Job Openings Danish-Speaking Technical Support Advisor Malaga, Spain
About the job Danish-Speaking Technical Support Advisor Malaga, Spain
Are you a Danish speaker with a passion for IT and customer support? Join a leading multinational BPO technology company in the beautiful city of Malaga !
Why Join us?
- Work in an international and multicultural team
- Career growth opportunities with specialized training
- Competitive salary and benefits package
- Fully paid training on company procedures and technology
- Office located in the heart of Malaga
Responsibilities :
Provide 1st-level IT support via phone, email, chat, and self-service portalAssist employees with system operations and troubleshootingPerform root cause analysis and resolve technical issues remotelyMonitor and categorize IT tickets in the ITSM systemUse internal knowledge databases for efficient issue resolutionCollaborate with 2nd-level support teams and external providersRequirements :
Fluent in Danish (C1 / C2 level) both written and spokenGood command of English (B2 level)Experience in 1st or 2nd level IT support , ideally in a large company environmentStrong knowledge of Windows 10, Office 365, MS TeamsFamiliarity with ITSM ticketing systems (ServiceNow preferred)Analytical mindset and problem-solving skillsHigh customer service orientation and attention to detailWillingness to learn and develop technical skillsWhat We Offer :
Competitive salary based on experience and performanceFull paid training on company tools and processesCareer development programs and specialized coursesFriendly and dynamic work environmentGuidance and support for career growthWork schedule : Monday to Sunday, 09 : 00 AM - 06 : 00 PM (39 hours per week)Office in central MalagaWhy Malaga?
Warm Mediterranean climate and stunning beachesAffordable cost of living and high quality of lifeThriving expat community and international atmosphereRich culture, history, and vibrant social sceneInterested? Apply today and become part of our team!
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