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Customer Support Specialist
beBeeSupportmadrid, EspañaHace 12 horas
Descripción del trabajoPreferred studies in Business Administration, Mathematics, or Law. Proficient in MS Office (Excel, Word, PowerPoint, Access). Customer-oriented with empathy and active listening skills. Excellent oral and written communication skills. Analytical capacity and ability to acquire new knowledge autonomously. Commercial acumen and adept at dialogue with clients, companies, or groups. Strong problem-solving skills. Team player with a proactive and results-oriented attitude. Full-time position. Opportunity to work with a leading service provider. Real prospects for career advancement within the company.
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Specialist. In this role, you will be responsible for providing top-notch service to our clients via various communication channels such as calls, emails, and chat. Your primary focus will be on addressing the needs of our customers while showcasing innovative banking products in the German market.
Responsibilities :
- Provide customer support for banking-related issues like account opening, password locks, transfers, etc.
- Manage back-office tasks, including responding to emails and messages.
- Promote banking products to meet sales objectives.
- Maintain transparency requirements, service information, and client protection regulations related to investment products.
- Report and follow up on application anomalies.
Requirements : Education :
Skills and Competencies :
Benefits :
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Customer Support Specialist • madrid, España
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