Commercial Operations Manager Distributor Markets

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Commercial Operations Manager Distributor Markets

Apply locations Barcelona Warszawa posted on Posted 2 Days Ago job requisition id JR013756

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Further supporting our growth and innovation momentum, we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona, Galderma’s Global Capability Center offers numerous possibilities for professional development such as exposure to global and cross-functional projects and access to global career opportunities.

Job Title : Commercial Operations Distributor Markets

Location : Barcelona, Spain

Job Description

Reporting to the Cluster Head Distributor Market - CEE / CIS, you will own and lead the commercial operations function for Distributor markets of Galderma, with a focus on design and deliver comprehensive training programs for distributor sales teams, focusing on customer relationship management, sales techniques, and other relevant skills. This involves developing and executing Galderma distributors strategies for sales incentive planning, segmentation, and targeting. The mission is to empower distributor’s sales force within the regions, enabling them to maximize their sales potential and drive business growth. Furthermore, coordinate e-commerce and digital initiatives with third-party vendors and internal stakeholders to optimize sales channels and drive business growth.

Key Responsibilities

• Lead Sales Force Effectiveness (SFE) Initiatives with Distributors :
• Develop and implement SFE initiatives in collaboration with distributors, focusing on areas such as CRM utilization, customer segmentation principles, and incentive compensation structures.
• Align SFE plans with Galderma Global Commercial Operations (ComOp) strategy to ensure consistency and synergy across all business units.
• Design and Deliver Training Programs for Distributor Sales Teams :
• Create comprehensive training programs tailored to distributor sales teams, covering topics such as customer relationship management and effective sales techniques.
• Equip distributor sales forces with the necessary skills and knowledge to maximize sales potential and achieve business objectives.
• Coordinate E-commerce & Digital Initiatives :
• Collaborate with third-party vendors and internal stakeholders to coordinate e-commerce and digital initiatives, ensuring alignment with overall business objectives and strategies.
• Drive the implementation of digital strategies to optimize sales channels and enhance customer engagement.
• Build Strong Cross-Functional Relationships :
• Establish and maintain strong cross-functional relationships with Galderma managers across departments such as marketing, finance, and operations.
• Foster collaboration and communication to ensure alignment of strategies and effective execution of initiatives.
• Provide Ready-to-Use Analysis & Data Sets :
• Generate and provide actionable analysis and data sets to the business, including product insights and market trends.
• Deliver timely and relevant information to support decision-making processes and drive business growth.

Skills & Qualifications

What we offer in return

Next Steps

Our people make a difference

At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.

About us

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin we are in shapes our lives, we are advancing dermatology for every skin story.

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