Front Desk Professional

Receptionist Position

We are seeking a skilled professional to fill the role of Receptionist. The ideal candidate will serve as the first point of contact for students and guests, providing exceptional customer service and ensuring a seamless check-in and check-out process.

Main Responsibilities :

• Manage the day-to-day operations of the reception, including greeting, meeting, and catering to the needs of guests.
• Foster positive relationships with all residents and promptly address any complaints or issues.
• Efficiently handle check-in and check-out procedures, verifying documents and payments as necessary.
• Assist the Residence Manager with administrative tasks as directed.
• Demonstrate thorough knowledge of company policies and ensure that core values are reflected through outstanding customer service.
• Conduct general office duties, such as correspondence, emails, filing, answering telephones, and maintaining a smooth-running reception area.

Key Accountabilities :