Account Manager

Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.

About us

Our teams are putting the world’s grocery retailers online using the cloud, robotics, AI, and IoT. We provide services to partner clients globally via our innovative software and advanced robotics technology, known as the Ocado Smart Platform ("OSP"), which drives our highly automated, multi-million pound Customer Fulfilment Centres (CFCs). In our CFCs - together with the proprietary software applications - we operate a world-class online grocery business that automates the single pick of products, ready for your online delivery. We understand better than others what it means to grow a profitable online grocery.

About the role

The Partnership team is responsible for managing and developing relationships and realizing new commercial opportunities with our existing partners. The Commercial Manager is assigned to a specific partner and the role’s responsibilities include :

• Develop, update and own partnership strategy that aligns with the partner's e-commerce goals, focusing on identifying and maximising opportunities for market share growth and operational optimisation.
• Delivering against agreed partnership goals, including building a strong internal collaboration network and securing appropriate support to meet those partnership goals.
• Primary interface between Ocado and the partner for all relationship matters, including escalations.
• Overall responsibility for partner satisfaction and profitability across Ocado's delivery of the Ocado Smart Platform.
• Pursuing opportunities to develop the partner relationship further, from creative idea generation, business case development, commercial negotiation and overseeing implementation.

This role is based in Barcelona, Spain and requires travel to Ocado offices in the UK on a regular basis.

About you

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Preferred

Please let us know in your application if you need any special adaptations for the selection process. At Ocado Group we adapt our selection processes to our candidates.

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