Customer Support Specialist - Dutch Speaking - Valencia

Position : Customer Support Specialist

Location : Valencia Spain

Employment type : Fulltime

ABOUT THE ROLE :

As a Customer Support Specialist youll be the first point of contact for customers via phone email chat and social media. Youll provide friendly solutionoriented assistance ensuring every customer feels heard and supported. This is a great opportunity to work in an international environment develop your customer service skills and enjoy life in sunny Valencia!

DUTIES AND RESPONSIBILITIES :

• Communicate with customers through various channels such as phone email chat and social media
• Showcase extraordinary communication skills such as listening empathy and can personalize every customer conversation
• Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face
• Identify and address customer needs to escalate internally to improve and / or develop processes
• Ability to work collaboratively within a team as well as independently
• Maintain customer satisfaction and retention through impactful customer experience

REQUIREMENTS :

BENEFITS :

How to Apply for the Dutch Speaking Customer Support Specialist Role in Valencia

If you are passionate about helping others enjoy solving problems and want to build your career in customer service we encourage you to apply! Please submit your application with your resume in English.

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Employment Type : Full Time

Experience : years

Vacancy : 1