Claims Controller - Governance

We are seeking an experienced Claims Controller to support the Head of Claims Governance and Conduct and the Claims Control Manager in the day-to-day operation and future development of our Claims governance and oversight framework.

The main purpose of this role is to ensure that the EMEA Claims function operates in compliance with all internal and external regulatory and governance policy requirements. You will play a central role in maintaining and operating the Claims Control framework, working closely with the Claims Controls Manager. This position involves direct involvement in the preparation and execution of regulatory and corporate governance audits, including ACPR, FCA, PRA, Lloyd’s, and SOX.

Key Responsibilities :

Claims Controls :

• Support the day-to-day operation of the Claims Control framework to ensure compliance with COG Claims Framework requirements and relevant regulations.
• Ensure timely and accurate triggering, performance, and operation of claim controls.
• Review and enhance the design and operation of claims controls, performing root cause analysis as necessary.

Claims Control Framework Documentation :

Claims Authorities :

Reporting :

Audit Activity :

Claims Team Support and Training :

Claims Governance Representation :

We offer in return!

Competitive salary & pension scheme, discretionary bonus scheme, 25 days annual leave plus ability to purchase 5 additional days, hybrid working options, Private Medical cover, Employee Share Purchase Plan, Life Assurance, Subsidised gym membership, Comprehensive Learning & development offerings, Employee Assistance program.

Integrity. client focus. respect. excellence. teamwork

Our core values dictate how we live and work. We’re an ethical and honest company that’s wholly committed to its clients. A business that’s engaged in mutual trust and respect for its employees and partners. A place where colleagues perform at the highest levels. And a working environment that’s collaborative and supportive.

Diversity & Inclusion. At Chubb, we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.

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