Associate Support Analyst (Portuguese & Spanish speaker)
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Associate Support Analyst (Portuguese & Spanish speaker)
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Join to apply for the Associate Support Analyst (Portuguese & Spanish speaker) role at Keyfactor
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
About Keyfactor
Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companiesacross the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor!
Title : Associate Support Analyst (Portuguese & Spanish speaker)
Location : Spain; Barcelona
Experience : Entry - Associate (IC1)
Job Function : Support
Employment Type : Full-Time
Industry : Computer Network & Security
Job Summary
The Associate Support Analyst provides initial support by promptly and accurately addressing service and access requests, as well as answering inquiries about known product issues.
The position is based in Barcelona office, we have a hybrid work pattern and excellent flexible working practices. Applicants must hold valid Right to Work in Spain to apply for this position. This role requires fluency in Spanish & Portuguese language skills.
Responsibilities
Minimum Qualifications, Education, And Skills
Compensation
Salary will be commensurate with experience.
Culture, Career Opportunities And Benefits
We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas.
Here are just some of the initiatives that make our culture special :
Our Core Values
Our core values are extremely important to how we run our business and what we look for in every team member :
Trust is paramount.
We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business.
Customers are core.
We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own.
Innovation never stops, it only accelerates.
The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve.
We deliver with agility .
We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals.
United by respect .
Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities.
Teams make “it” happen.
Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one.
Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities.
REASONABLE ACCOMMODATION : Applicants with disabilities may contact a member of Keyfactor’s People team via and / or telephone at 1.216.785.2990 to request and arrange for accommodations at any time.
Keyfactor Privacy Notice
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Information Technology
Industries
Computer and Network Security
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Technical Support • Barcelona, Cataluña, España