Senior Customer Success Manager (Europe-based, Remote)

Descripción del trabajo

The Role

Join our sales team as a Sales Executive to help us drive our UK & Ireland market! As an integral team member, you will report to the Sales Manager and work alongside motivated individuals passionate about changing how organisations manage their business travel. We're looking for someone fearless in rolling up their sleeves, hitting the phones, and engaging with new customers to grow our client base. You should be hungry, perseverant, and focused, with excellent communication, relationship-building, and negotiation skills that enable you to win new clients and maintain strong relationships with existing ones.

But that's not all - we also value collaboration and teamwork, so you should be just as motivated to help your colleagues succeed as you are to meet your targets. We take pride in our fun, challenging, and inclusive culture and seek someone who shares our passion for creating a positive work environment. If you're excited about the prospect of selling a disruptive product that is changing the game for business travel management, we want to hear from you!

What will you be doing?

• Prospecting and managing outbound and inbound leads for the UK & Ireland market;
• Presenting demos to potential clients and owning the follow-up until closing the deal (Full sales cycle);
• Seeking to understand the needs of your target prospects and articulating the value that TravelPerk provides which is most aligned to the needs of that customer;
• Conducting high-level discussions with various stakeholders, from Office Managers to CFOs;
• Maintaining accurate information on prospects and interaction activities in Salesforce;
• Working closely with the Marketing team to develop new ways to increase awareness of TravelPerk and to both evolve and improve the lead qualification process;
• Become an expert in TravelPerk and our ever-evolving features.

What will you need to succeed?

Our Benefits

Parental leave : 12 to 16 weeks after 6 months, based on location and eligibility factors.

How we work

Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL-first approach to work, where our team works together in person 3 days a week. As such, this role requires you to be based within commuting distance of our Barcelona or Birmingham hubs. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, and creativity and ultimately make us a great place to work.

At TravelPerk, we prioritise experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

For certain roles, we provide relocation assistance. Please specify your need for this in your application, and we will evaluate the possibility on a case-by-case basis. English is our official office language, so we request that resumes be submitted in English for effective communication.

TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.

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