Bedbank Optimization Specialist (BOS)

We are Stayforlong, and for us travel is not just a means to an end but a journey of extraordinary moments and remarkable discoveries.

As firm believers in the enriching power of prolonged stays, we are passionate about nurturing meaningful connections with the places our customers visit. We reward their commitment to the journey with progressively cheaper rates, encouraging them to immerse themselves in the very essence of each destination.

We were born in Barcelona out of the need to disrupt an industry dominated by big corporations dictating how we should travel.

Since 2015, our commitment has been to empower our customers to break free from the constraints of an oversaturated market. We strive to offer a fresh perspective, giving them, hoteliers and our partners, the flexibility, opportunities and choices they deserve.

About the team

At Stayforlong we are currently a team of 80 people working in a dynamic and collaborative environment where people have the opportunity to grow and develop professionally.

We strongly believe in equal opportunities for everyone, both in the workplace and beyond. We like to create spaces where everyone's ideas are equally valued and heard.

We are committed to inclusion, diversity and work-life balance. We value a respectful work environment where all people are valued and respected regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc, etc, etc.

We started in a difficult business environment and have grown from there, which is why we admire nonconformists who fight against the odds, refuse to be intimidated, and help others along the way. With our digital DNA, we thrive on challenges, love to think outside the box, and move with the times.

Would you like to join us?

Job purpose :

You will be responsible for working within the Bedbank Optimization team to improve the active product offering of our bedbanks and suppliers, increase sales and ensure the quality of the product offering (monitoring availability, reducing error and communication with bedbanks or other TPS)

The Bedbank Optimization team at Stayforlong is a forward-thinking group of technical and sales professionals, devoted to crafting innovative solutions and streamlining our platform to acquire the best hotel offer possible for the platform and ensure the best quality in terms of technical performance and sales.

Our team works closely with skilled product managers, developers and data scientists. Our collective aim is to evolve our product continually, ensuring it stands out in the competitive travel market.

Our team boasts a dynamic environment, fueled by ingenuity and a relentless pursuit of excellence. We believe in fostering a culture of knowledge sharing and encourage constant learning to keep up with the latest technological trends. Our diverse skill sets contribute to a creative hotbed, producing breakthrough ideas. We value the opportunity to grow together, celebrating each milestone as we traverse this exciting journey.

Main job responsibilities are :

• Product optimization analysis :
• Continuously monitor and improve the state of mapped products in collaboration with bedbanks and suppliers.
• Availability Monitoring : Oversee the availability of active products by market and / catalogue for each bedbank and supplier, identifying areas for improvement and coordinating solutions with the relevant parties.
• Error Management : Monitor the error rate of bedbanks and suppliers in aspects such as availability, booking rules, and booking confirmations. Identify and address the causes of errors, working together with bedbanks, internal teams and suppliers to resolve them.
• Credential and Active Product Management : Manage credentials by catalogue and active product by catalogue, ensuring a deep understanding of the system and coordinating with bedbanks and suppliers to use the correct credentials and maintain active product synchronisation.
• L2B (Look-to-Book) Control : Coordinate and synchronise with each bedbank and supplier to reduce the impact of L2B and prevent deactivation or compensation for high L2B. Work with the catalogue manager to configure different strategies depending on metasearch requests or website visits.
• Restricted Market Management : Manage restricted markets by property and bedbank or supplier, ensuring compliance with applicable policies and restrictions.
• Be an active member in the on-boarding new suppliers process : propose new supply partnerships and execute the on boarding process.
• Be aligned with the Bedbank optimization Manager at the time to support other stakeholders like :
• Marketing : to make sure that the products obtained from the BBs are properly displayed on the main distribution channels (metasearch).
• Finance : be in touch with the BBs to communicate the escalations received from Finance department if any.
• Customer Experience : be in touch with the BBs to communicate the escalations received from the Customer Experience department if any.

What you will bring :

What we offer :

Sign up for our job offer and discover what we can achieve together. We wanna meet you!

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