Engagement Manager

Job Title :

Engagement Manager (German English)

Location : Mlaga Spain

Onsite position

Start Date : ASAP

Working Hours : 39 hours per week

Monday to Friday : 09 : 00 18 : 00

Salary Range :

23000 to 27000 gross / year

depending on experience and qualifications)

Job Overview :

We are seeking a highly motivated and proactive Engagement Manager fluent in German and English to join our team in Mlaga. In this role you will be the key point of contact between our clients and internal teams ensuring smooth communication and strong relationships. You will drive customer satisfaction and help ensure operational excellence across projects.

Key Responsibilities :

Act as a liaison between clients and internal departments

Oversee daily client engagement and ensure deliverables meet quality standards

Monitor KPIs and performance metrics and implement improvement strategies

Collaborate with crossfunctional teams to optimize workflow and client satisfaction

Manage escalations and ensure timely resolution

Provide regular updates and reports to clients and internal stakeholders

Requirements :

Fluency in German and English (written and spoken)

Previous experience in account management client engagement or project coordination is preferred

Strong interpersonal and communication skills

Ability to manage multiple tasks and stakeholders simultaneously

Proficient in Microsoft Office and CRM tools

Must hold either a Spanish Residence Card or EU ID

Relocation Support :

Flight expenses reimbursement up to 500

Assistance in finding accommodation upon arrival

Additional 500 relocation bonus (see RelocationBonus500 Webhelp for details)

Why Join Us

Be part of an international dynamic and inclusive work environment

Grow your career in a peoplefirst company with strong development programs

Live and work in sunny Mlaga one of Spains most vibrant and livable cities

Ready to Apply

We look forward to welcoming an enthusiastic and clientfocused Engagement Manager to our team. Apply now to take your next career step in sunny Spain!

Key Skills

Business Development,Employee Orientation,Public Health,Account Management,VersionOne,Conflict Management,Project Management,Relationship Management,Team Management,Customer relationship management,Human Resources,Public Speaking

Employment Type : Full Time

Experience : years

Vacancy : 1