Onboarding Manager

Direct Reporting Line to : Divisional Chief Operating Officer (DCOO) – Europe, Iberia, US & Canada

Dotted Reporting Line to : Group Head of Acquisition Integration

Location : – Flexible, Hybrid

Job Overview :

As an Acquisition Onboarding Manager at ISP, you will play a pivotal role in integrating newly acquired or established schools into our international network. You will lead and coordinate end-to-end post-acquisition onboarding activities, working closely with divisional, regional, and school-based teams to ensure successful project delivery.

This is a dynamic and hands-on role that combines execution of assigned tasks with project management. You will not only oversee the integration plan but also actively contribute to the completion of critical tasks, particularly in time-sensitive areas such as Finance. You’ll be the central point of accountability for the onboarding timeline, progress tracking, risk mitigation, and issue resolution.

You will be an advocate for collaboration, structure, and transparency, using monday.com to manage projects, engage cross-functional stakeholders, and maintain momentum. The role requires excellent communication skills, adaptability, and a proactive mindset to ensure that each integration is efficient, structured, and tailored to the needs of each school and region.

Key Responsibilities

Regional Management & Regional Support :

• Lead the development of customised onboarding project plans in monday.com for each school, ensuring alignment with ISP’s integration framework and timelines.
• Guide regional and school teams in understanding their onboarding responsibilities and deliverables.
• Monitor progress across all functional areas, identifying delays early, assessing risks and impacts and coordinating with stakeholders to implement corrective measures.
• Provide practical assistance and support in completing assigned, time-critical tasks where there are capacity or capability challenges.
• Work closely with the Divisional Chief Operating Officer and the Regional Managing Director to prioritise resource allocation and manage project load to ensure timely delivery of all onboarding milestones.

Integration Planning & Execution :

monday.com Administration & Reporting :

Cross-Functional Coordination & Stakeholder Management :

Issue Resolution & Continuous Improvement :

Experience, Qualifications and Skills

Key Relationships

To succeed in this role, the Acquisition Onboarding Manager must build strong working relationships with the following stakeholders :

ISP Commitment to Safeguarding Principles

ISP is fully committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory criminal background checks (or equivalent) covering at least the last 10 years of employment history.

ISP Commitment to Diversity, Inclusion and Belonging

ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing team members regardless of gender, ethnicity, sexual orientation, gender expression, age, disability status, neurodivergence, socio-economic background, or any other aspect of identity. We strongly encourage candidates who share our vision and principles, and who are passionate about contributing to ISP’s success, to apply.

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