Key Account Manager

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Position Overview / Summary :

This position provides day-to-day Sales delivery to Agfa customers and the Agfa organization. The Key Account Manager acts as a single point of contact to customers for Agfa solutions & services and is responsible for identifying Imaging and DR opportunities, creating an account strategy, coordinating and controlling the sales process, managing customer expectations, and negotiating contracts. Cultivating relationships (making, creating and establishing) is essential. The role is a combination of products & solutions / services of technical complexity. The accounts entail also competitive and innovating / new products.

Location : Madrid

What You'll Do (Responsibilities) :

• Create and execute a strategic account plan.
• Constantly update your customer base in MS Dynamics.
• Act as a single point of contact to assigned customer base for Agfa solutions & services.
• Accompany prospective customers from first contact to closing of contracts.
• Qualification of accounts.
• Perform Equipment and solutions presentations and demos.
• Define preliminary quotes in Agfa’s configuration and pricing tool (Sofon).
• Manage customer relationships.
• Manage customer expectations during proposal & negotiation phases.
• Negotiate with customers (new sales, service contracts).
• Explain and demonstrate the sold products / solutions and think strategically with the customer (requires in-depth knowledge of product line and its applications).
• Coordinate and control sales processes.
• Act as Sales contact in hand-over from Sales to Services.

Who You Are (Qualifications) :

What we offer now and in the future :

Seniority level : Mid-Senior level

Employment type : Full-time

Industries : Hospitals and Health Care and Medical Equipment Manufacturing

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